areas. First, it was critical that the engineer responsible for the part was notified and secondly, the Failed Parts Analyst (FPA) had to be notified in order to know when to pick up the part for shipping. The partnership between the test cell enginee Growth of the internet r and the other two areas was a fundamental part of this process in order for it to be successful. Other factors that contributed to the time delay in part failure identification and delivery time was vacation coverage of key employees and training of shipping and delivery personnel. The average number of days for a part to be removed from the test cell engine and delivered to the appropriate design engineer was 137 days. Based on the logistics of the locations where the parts were being delivered, this process was improved to be accomplished in less time. The purpose of this project was to reduce the amount of time it was taking for this process to occur. The benefits of performing this project resulted in a reduction in the time it was taking for parts to move which impacted the ability to analyze and fix problems and allowed the part to be improved or modified and put back on the engine for further testing. The improvements derived from this project can be applied to similar processes throughout the multiple business units. Definition of Terms VPI- Value Package Introduction was a program utilized by Cummins in which new products were introduced. It included all the elements of creating a new product such as design, engineering, final product production, etc. COS- Cummins Operating System; the system of Cummins operations which were standard throughout the Company. It identified the manner in which Cummins operated. C&E matrix – tool that was used to prioritize input variables aga Growth of the internet inst customer requirements. FPA- Failed Parts Analyst ; the FPA was the person responsible for retrieving failed parts from the test cells, determining the correct engineer to whom these failed parts were to be delivered to, and prepared the parts for shipping to the appropriate location.>