The role of the communication and leadership process in relationship to employee effectiveness.
Read the scenario concerning the communication and leadership processes used related to the employees effectiveness.
Scenario:
Fameit Inc. (FI) is a manufacturing company that produces customized frames using all sorts of materials to create frames for certificates, pictures, paintings, etc., all over the world. There are 100 employees that are divided between manufacturing and sales representatives with about 20 staff assigned to managerial/administrative positions in the various departments. About two months ago, the head of production, Roger (in his position for the last 5 years), was in a meeting with several members of his staff when the following conversation occurred towards the end of the meeting:
Production Manager Roger: At the end of a half-hour meeting to review the production schedule results he says: Does anyone have anything to add concerning operations today?
Production Employee Jenna: Well, we are having some problems in production because some of our vendor acrylics are changing composition and are not resulting in the best quality of product when they come off the line. Someone needs to speak with our vendor right away.
Production Manager Roger: Anyone else have that problem? (He waits for three seconds for any response and then continues.) Thanks everyone, I guess that wraps up this meeting. Now back to work!
After a week the production manager began to receive reports from the database system that quality control was rejecting some of the final products off the assembly line, customer complaints and returns now had gotten to the critical point, and executive management had been alerted.
The production manager had a special meeting of his department that same day and admonished the production team saying: âIt is your responsibility to see that these products pass quality control. If there is a problem you are to contact me. I hold you all responsible for this lapse in reporting this problem. I will decide shortly who will be working with me to resolve this issue.â
Production Employee Jenna just looked at her colleagues and said: But boss, I did bring this up at the last meeting.
The Production Manager Roger responded: Well, if there was a problem as important as this one, you should have sent a follow-up memo to everyone. Someone will have a report submitted to their personnel file and a bad quarterly performance review as well for this oversight! Then he adjourned the meeting.
Production Employee Jenna speaking to another employee after the meeting:
I absolutely should not be blamed for this; I told him there was a problem. I am going to lodge a complaint with Human Resources right away.
Checklist: Respond to the following items regarding the scenario:
Analyze the problems at this company as portrayed in the scenario.
Describe the leadership style demonstrated by the manager.
Describe the steps of the communication process that were not addressed or completed, and in what manner they were not completed or addressed.
Explain the aspects of the leadership process that were neglected by the manager.
Examine and explain how the manager could have used the communication and leadership process to (1) build a better relationship with the employees in his department and (2) make employees more effective on the job.
Sample Solution
In other words, Ramaswamy and The role of the communication and leadership process other like-minded women, have in their mind what it means to be a feminist, life partner, and parent in contemporary society. Itâs apparent Ramaswamy believed prior to making the transition to âhomechiefâ that a feminist would or should not desire to be a âhomechiefâ or a woman who should desire a career of their choice. Ramaswamy in the article goes on to say, âTo decide to be a housewife does feel like youâre doing your grubby bit to uphold the gender roles upon which the patriarchy is founded The role of the communication and leadership process .â (Ramaswamy). However, it is a valid argument to say that having the ability to choose to be a âhomechiefâ or having the choice to work in the private or public sectors, is one of the ultimate goals of feminism around the world. Articles like the one Ramaswamy wrote, hint at a totally different kind of ignorance, feminist on feminist shaming. This type of shaming would include gatekeeping by attempting to say who can and cannot be a feminist or whose opinion should or should not matter. One such specifically targeted feminist groups are the Liberal Feminists, one such feminist from this sub-type is the Lebanese-American porn star Mia Khalifa. Khalifa who believes that her work in the porn industry was her personal way of openly de The role of the communication and leadership process fying patriarchy. Professor Fida Afiouni at Olayan School of Business at the American University of Beirut whose research focuses on gender in the Middle East said in an interview with International Business Times, Mia (Khalifa) is definitely a feminist⦠She willingly chose her occupationâ¦. Being a porno star is her own feminist expression and a means of asserting control over her sexuality. I believe that it is this assertion of control over her sexuality that is driving people crazy in Lebanon, as this is a blatant defiance to the predominant patriarchal structures. (Mofta) This type of story would be considered paradoxical in the eyes of a man and many feminists, whose rudimentary knowledge of feminism may strictly include the common teaching that pornography perpetuates sexism, oppression and supports the predominant patriarchal structures. Another self-proclaimed Lebanese feminist Julia Yazbeck mentioned in the same a The role of the communication and leadership process rticle posted to twitter âWatching Khalifa make global headlines felt like I had traveled for months, and just as I was nearing my destination, someone used my passport to wipe their ass, undoing all my hard work and sending me back to square oneâ (qtd. in Mofta). Yazbeck referencing her hard work as a Lebanese feminist was undone by Khalifaâs actions, but fails to recognize that Khalifaâs d>
In other words, Ramaswamy The role of the communication and leadership process and other like-minded women, have in their mind what it means to be a feminist, life partner, and parent in contemporary society. Itâs apparent Ramaswamy believed prior to making the transition to âhomechiefâ that a feminist would or should not desire to be a âhomechiefâ or a woman who should desire a career of their choice. Ramaswamy in the article goes on to say, âTo decide to be a housewife does feel like youâre doing your grubby bit to uphold the gender roles upon which the patriarchy is founded.â (Ramaswamy). However, it is a valid argument to say that having the ability to choose to be a âhomechiefâ or having the choice to work in the private or public sectors, is one of the ultimate goals of feminism around the world. Articles like the one Ramaswamy wrote, hint at a tot The role of the communication and leadership process ally different kind of ignorance, feminist on feminist shaming. This type of shaming would include gatekeeping by attempting to say who can and cannot be a feminist or whose opinion should or should not matter. One such specifically targeted feminist groups are the Liberal Feminists, one such feminist fro The role of the communication and leadership process m this sub-type is the Lebanese-American porn star Mia Khalifa. Khalifa who believes that her work in the porn industry was her personal way of openly defying patriarchy. Professor Fida Afiouni at Olayan School of Business at the American University of Beirut whose research focuses on gender in the Middle East said in an interview with International Business Times, Mia (Khalifa) is definitely a feminist⦠She willingly chose her occupationâ¦. Being a porno star is her own feminist expression and a means of asserting control over her sexuality. I believe that it is this assertion of control over her sexuality that is driving people crazy in Lebanon, as this is a blatant defiance to the predominant patriarchal structures. (Mofta) This type of story would be considered paradoxical in the eyes of a man and many feminists, whose rudimentary knowledge of feminism may strictly include the common teaching that pornography perpetuates sexism, oppression and supports the predominant patriarchal structures. Another self-proclai The role of the communication and leadership process med Lebanese feminist Julia Yazbeck mentioned in the same article posted to twitter âWatching Khalifa make global headlines felt like I had traveled for months, and just as I was nearing my destination, someone used my passport to wipe their ass, undoing all my hard work and sending me back to square oneâ (qtd. in Mofta). Yazbeck referencing her hard work as a Lebanese feminist was undone by Khalifaâs actions, but fails to recognize that Khalifaâs d>
