Paper details:

Health care in Canada is delivered through a publicly funded health care system, which is mostly free at the point of use and has most services provided by private entities. Health Canada, a federal department, publishes a series of surveys of the health care system in Canada based on Canadians’ first-hand experiences of the health care system.

Although life-threatening cases are dealt with immediately, some services needed are non-urgent and patients are seen at the next-available appointment in their local chosen facility. The median wait time in Canada to see a special physician is a little over four weeks with 89.5% waiting fewer than 90 days.

The median wait time for diagnostic services such as MRI and CAT scans is two weeks with 86.4% waiting fewer than 90 days. The median wait time for surgery is four weeks with 82.2% waiting fewer than 90 days. Dr. Brian Day was once quoted as saying “This is a country in which dogs can get a hip replacement in under a week and in which humans can wait two-to-three years.” Based on waiting line theory, what are your suggestions to improve the health care service in Canada?