Consider yourself as Global Manager for a Medical Company (Medawa) that is leading chain of retail pharmacy in Saudi Arabia, Jordan and United Kingdom. This company

uses digital solutions for their business, but it focuses heavily on its retails sales. However, due to the recent Covid-19 pandemic, the way how they do business has

been remarkably impacted. Not just with sales, the impact of this pandemic effected the way this company work, communicate and operate.
Therefore, as the global manager of this Medawa medical company you are required to develop a detail strategy on the following:
• Introduction about the topic.
• Explain what are the limited options that Medawa currently have regarding dealing with the pandemic.
• What is the level of technology urgency Medawa needs to sustain its performance?
• As a global manager, leading from home involves the leverage of digital capabilities. What are these capabilities? List and explain at least 3.
• Explain what type of virtual management characteristics will be implemented and why?
• How the virtual teams will work together?

• What tools are they using for communications and task management?

Sample Solution