We can work on Case briefing – Executive Summary

  1. Draw a process map for the clinic. (refer to the additional materials for more details)
  2. What is the capacity utilization of each step? What is the bottleneck?
  3. What is the overall utilization for labor?
  4. How is variability affecting capacity and wait times in the clinic?
  5. How can variability be accommodated or controlled?
  6. What recommendations would you make and why?

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son, W. (2005). Raising You Alone. Minneapolis: Tristan Pub. A family of rabbits show us the quirks and challenges of single parent families. Raising You Alone is showing single parenting through the eyes of the parent, and how much the parent does because they love their children. It displays the difficulties of being a single parent and the frustrations of being the child of a single parent. Walking through life’s ups and downs the story takes us through the pain, successes and unconditional love between a parent and a child. It discusses all the issues faced being a single parent family such as loss, loneliness and the lack of money and time, but those are all balanced by the good times and making of memories with their children. It shows parents when they are at their most frustrated and how they make up with their kids because they love them more than anything. It makes mention to parents taking care of their children while also working to take care of themselves. The book celebrated the strength of family and how you don’t need two parents to have a strong support system. The message from the parent rabbit is that there may be struggles but there will also be fantastic times and that they will always love you and do their best at raising you alone. How to Rock Braces and Glasses Chapter Book/Realistic Fiction Haston, M. (2012). How to Rock Braces and Glasses. New York: Little Brown & Company. 7th grader Kacey Simon is a super stylish social dictator of Marquette Middle School, but she quickly learns what life is like on the other side of the cafeteria. After an unexpected eye infection and a visit to the dentist leave her with giant glasses, train tracks on her teeth and a lisp, Kacey is dismissed by her popular friends. She falls so far down the social ladder that even with her super magnifying specs she can barely see the top. With no-one else to turn to she has to hang with Zander, a boy who wears skinny jeans and has his own band that he asks her to sing in (which she does!) but she is determined and confident to regain her status. The only time Kacey is vulnerable is when she thinks about her parents’ divorce. The only person who will think about helping her is her old friend Paige who she’d ditched back in 5th grade. With Paige and Zander in her corner she learns a little something about friendship. Maybe hitting rock bottom and losing all her status friends isn’t the worst thing that’s ever happened to her. In this book Kacey learns who her true friends are and if being popular is really everything she’s ever wanted. I Love You Like Crazy Cakes Picture Book/Biography>

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