The “Turnover” Challenge

General Motors Company, commonly known as GM, is an American multinational
corporation headquartered in Detroit, Michigan, that designs, manufactures, markets and
distributes vehicles and vehicle parts and sells financial services. GM employs
approximately 202,000 people around the world. The company always hire highly skilled
employees and are very selective in the hiring process.
At the time when new members join the company, human resource (HR)
department implements a “orientation week” program for them. The purpose of this
program, is to let the new members be familiar with the company`s common regulations
and procedures, organizational structure, corporate culture and other related information.
Moreover, the program exposes the new members to information related to their rights,
their responsibilities, and to whom they will need to report to while at work.
GM company consists of several divisions; each one has its own subculture. The existence
of strong subcultures within the company has created confusion especially for new
employees who found it difficult to cope with subcultural differences among divisions.
Eventually, this has created a status of dissatisfaction among them. At the end, the
company found out that, the turnover rate has slightly increased compared with previous
years.
Assume that you are being assigned as an HR manager for the GM company. Try to
provide your answer for the following question.

Question: As an HR manager for GM company, you are required to propose solution to
the top management team on how to overcome and solve the problem of increased turnover
rate at the company. What would be your recommendations?

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