Trust

• You expect long-term working relationship with suppliers
• You trust the information provided by suppliers is accurate
• Most of the suppliers are concerned and going extra miles to help your company succeed
• Suppliers should keep their promises
• You believe that there is a trust between you and your supplier

 

Loyalty

• In the next few years, you can do more business with your supplier
• You should only share positive things to other people about your supplier
• Even there is a price increase, you would also like to continue to do business with your supplier

 

Commitment

• Suppliers are committed to make adjustment in order to meet your organizational needs
• Suppliers are flexible to make any necessary changes with fast turnaround when your production requires process changes
• Suppliers are willing to utilize as much resources as possible to supply and meet your organization needs
• The staff of supplier is willing to listen and offer solutions to help resolve problems
• Suppliers are committed in providing high quality standards products and services

Cooperation

• During R&D stages, you are cooperative and have foster good working relationship with the supplier
• Your organization strategic plans and goals are shared openly to supplier
• Suppliers often share strategic plans to drive business growth with your organization

Flexibility

• Suppliers demonstrate flexibility and quick response to your requests
• Suppliers would adjust and readjust at all circumstances
• Suppliers could handle changes well and help to minimize problems

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