Supply Chain Management (SCM) and Customer Relationship Management (CRM) Systems – Write an essay comparing the traditional management systems to the above two systems – in terms of differences in approaches, achieving efficiencies, cost savings, and firm profitability. Include in your essay the findings from different studies that have analyzed/examined alternative approaches to SCM and CRM (Text Material: Jiambalvo – Chapter 1).

Be 5 to 6 double-spaced pages, plus appendices, exhibits, and references.

Include a one-page Executive Summary immediately following the title page that includes a statement of the major issue(s) and your conclusions and specific recommendations.
The content of an Executive Summary is similar to an abstract.

Properly cite reference sources: these may include course material, information from magazines, journals, and online sources. All reference sources must have a publication date within the last fifteen years.

This paper will be submit to Turnitin.com for an Originality Report
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