It seems clear that Made By Supervisors (MBS), the social enterprise founded by Sarah Symons and John Berger, has come to a crossroads. As originally conceived, MBS was supposed to be a self-sustaining business with dual social objectives: to raise awareness of the scale and scope of the global sex trafficking industry, and to provide employment, financial independence, and a road to recovery to its victims. At this point in the company’s development, however, the founders are wondering if it maybe time to revisit its mission and business model. They have asked you to help them think through their strategic options. Specifically:

1- How would you evaluate MBS’s performance at the time of the case? How is it doing?
2- Should Symons and Berger alter the dual mission of MBS in early 2012? Explain.

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