Applied HRM and Change Semester 2 2016

Case Study Analysis

Case Study Questions based on the presentation from Chris Hill, Mater Hospital

Student Name:

1. Discuss both the internal and external drivers of the change influencing the implementation of changes at the Mater Hospital?

2. Discuss two leadership attributes exhibited by Chris Hill and how they were fundamental to managing the change?

3. How does Kotter’s (1996) change process model correspond to how the sustainability change interventions were managed at the Mater Hospital?

4. Discuss how the scale and type of change at the Mater Hospital influenced the strategies needed to manage resistance?