• Describe the goals and objectives of your plan to decrease ER wait times at Wishmewell.
• Describe each step of the Six Sigma (DMAIC) process:
  • Define the problem
  • Measure the process; what Six Sigma tools will you use?
  • Analyze the data; what tools will you use to analyze the data?
  • Improve the process; explain your improvement plan
  • Control; how will you continue to monitor the results and adjust as necessary?
• Describe the key players (stakeholders) who should be members of your implementation team and explain why teamwork is an important factor in implementing a quality improvement program.
• Explain at least three factors that might inhibit the implementation of your decreased wait time program

 

 

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