Writing business memo and email.

Writing business memo and email.

You basically have to write 3 different papers; each takes 1 page and total of 3 pages (I requested 3 page essay, so don’t get confused). On the instruction I attached, you can find what each paper requires. What really important is that this is not the essay. You have to write 2 business memos and 1 email based on the instruction. The paper should follow the formatting in the instruction. This is business English writing class. When you write, the tone, audience and the formatting of the essay are the crucial parts. Tone, audience and formatting can be found on the instruction. Also keep in mind that each paper takes 1 page each. Because I requested 3 page essay, you might get confused of the portions of each question. Basically, 1 question = 1 page. Hence, you need to write 3 pages since there are 3 situations in the instruction.
Also, whenever you have any question, please send me the message directly so that you do not have to revise at the end.
You can find all the necessary information in the instruction I attached.

Project 4, the Correspondence Packet (Business Writing)
English 202D, Fall 2015

When working with clients or colleagues, it’s imperative to strike the right balance in tone, arrangement and content. For many of you, short correspondences (letters, memos, and emails) will make up the bulk of on-the-job writing you will do.  The correspondence packet is your opportunity to demonstrate effective business writing through examples of everyday business communication. For this project you will demonstrate your ability to apply a variety of writing strategies to specific situations.

Because these documents are so brief and address such specific situations, student examples are not provided. However, BCE Chapters 7, 8 and 9 will provide useful models for format and tone.

The 3 situations are separated papers. They are not connected to each other. You have to write 1 page for each situation and finally becomes 3 pages total.

Situation #2: The Bad News Memo
You are the head of human resources at SimuTech, a company that produces software.
You have been assigned the unenviable task of informing employees of the company that expected holiday bonuses will not be distributed this year because of an unexpected downturn in company profits. This is the first time this has happened since the bonus program was created ten years ago.
This is a sensitive message because it will likely disappoint employees and may additionally cause them to lose confidence in the future of the company. Your challenge is to offset this initial reaction and reaffirm their commitment to SimuTech. ?This is what I have to write about. It is not the essay, but memo within the company. Above is the description of the situation that I have to write memo about. How my Bad News Memo should look like (Below is the example): The example below actually has too much information about the company. Mine does not have to have too much information about the company. I just wanted to make clear for you about the formatting of how my memo should look like. I only need to have all the information provided above at situation2 as well as some make up assumptions from your own thinking, if needed for the memo. Assume that you are the head of HR, and audience is the employees. Assume you are writing memo within the company to the your employee. Also take a tone and attitude of the example below since I also have to use that tone. The form has to be memo like the example. (Need 1 full page)

Situation #3: The Policy Change Memo

You are still playing the role of the H.R. head at SimuTech, but this time you have been assigned to compose a memo describing a change in policy.

Last week one of SimuTech’s employees, Craig Wilson, was terminated after support personnel discovered illegally downloaded content on his computer during a systems upgrade. Wilson was a well-regarded worker of SimuTech who had just recently been commended by the company for his high achievement. However, administrators at SimuTech terminated Wilson because they feel the use of office equipment for these purposes leaves the company vulnerable to legal action.

Your challenge in composing this memo is three-fold. Employees are curious and concerned about Wilson’s dismissal, so part of the purpose of your memo is to calm fears and confusion about his termination.

Secondly, you have been instructed to remind employees that the use of office computers for personal and/or illegal purposes (such as illegally downloading copyrighted material) is against company policy and grounds for termination.

Finally, managers have decided to perform random searches on company computers to make sure this kind of activity is not taking place; you have to inform employees of these forthcoming searches and attempt to discourage negative reactions.

For situation 3, it is almost same as situation 2 like the tone is the same, and the audience is the same. Also, situation also takes the memo form instead of essay. Situation 3 is demonstrated above, and this time I won’t put the example essay like situation 2 since it takes the same memo form with different content. However, keep in mind, that you do not write that much information of the company as the example above did. As a head at SimuTech, you can make up some assumptions of the company as long as you included all the contents of situation 3 to write the paper (Need 1 full page).

Situation #4: The Statement-of-Concern Email

You are a vice-president in charge of public relations for Warren Enterprises, a technical consulting firm.

You have recently been contacted via e-mail by an employee of the local Chamber of Commerce, Susan Monk, with a promotional opportunity. Ms. Monk would like Warren Enterprises to pay a one-time fee of $2,000 to have a metal sign with the company’s logo and contact information hung on the fence that encloses the local baseball stadium.
You would like to take advantage of this opportunity, but you had a previous bad experience with the Chamber of Commerce. A float Warren Enterprises paid $1,000 to sponsor in the town’s annual Patriot Days parade was poorly constructed and contained a misrepresentation of your company’s logo. Your previous attempts to receive a refund because of these circumstances have been unanswered.

In this e-mail response, your challenge is to restate your complaint about this original event to Ms. Monk and request either a refund or a reduction in the necessary contribution to sponsor a sign at the local ball field.

Below is the example of how situation 4 email should look like. I mean the formatting. This is also not the essay. Simply, based on the instruction above, you have to write statement of concern email following the formatting of the email below (Need 1 full page).

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