Locate an article in the CSU Online Library that focuses on managing conflict in an organization through communication.
The article must be clearly related to the course content and have the potential to contribute significant analysis and
substantial engagement with the course topic.
BBA 2026, Organizational Communication 3
For this assignment, you will need to accurately identify the article’s premise, significant points in support of the premise,
and the significance of those points to the course and/or the field. You need to present an insightful and thorough analysis
of the article with strong arguments and evidence. Your interpretation will need to be both reasonable and compelling.
You will need to apply course concepts in your analysis.
As you write the review, be certain to analyze the type of conflict discussed in the article. Use the classifications discussed
in the Unit III Lesson (Rahim’s functional outcomes and Rahim’s dysfunctional outcomes) in your analysis. Be certain to
suggest communication techniques to manage functional conflict or, alternately, communication techniques to resolve
Along with the article being reviewed, you will need to reference at least two peer-reviewed sources. Use the standard
five-paragraph format (introduction/body/conclusion). APA format should be used. The critical review should be a
minimum of two pages in length. Content, organization, and grammar/mechanics will be evaluated.
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