1. IBM and Xerox flourished during the 80’s with new office machines. How do you think the companies handled the change in the work environment? Why or why not. Cite an example for each company.
2. Try to recall a change in your organization. How did the employees react to the changes. Why do you think the employees resist change?
3. You are the CEO of a large organization. In order to remain successful, the organization has to change and evolve into the 21st century. What steps would you take to change your organization? Would you involve ethics in the decision?
4. Effective and successful managers encourage employees to become involved in the organization. This also applies to student involvement in the class room. Explain how student involvement in classroom decisions made by the instructor alone might improve decision quality.
5. As the purchaser of a large corporation, it is your responsibility to hire a travel agency to handle all airfare accommodations, car rental requisitions, and other travel needs for 700 employees. Your assistant purchaser suggests that the travel agent could be selected mathematically by inputting the relevant factors for each agency and the weight (importance) of each factor. Your colleague is suggesting which decision making approach?
6. Informal groups are present in all social organizations. What types of informal groups have you observed in your work environment? Why are the employees motivated to be a member of these informal groups?

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