Cross cultural communication

Cross cultural communication is communication amongdiffering cultures. This was initially found by business and governments looking to create an effective way of communicating and doing business all over the world, it enables country business to become multinational and offer services to multiple countries which include different cultures.

Miscommunication is also a large deterrent for productivity and might direct towards conflicts or increase the risk of already present conflict. This miscommunication is caused by different factors which are considered as barriers.

Language barriers

Language barriers are most common barriers for different cultures as the language in integrated deep within any culture and mostly cultures are defined in raw form of their respective languages. As the cultures and geographic area changes languages native to the place also changes. Although, a common language or international language notedly English came into work and most of the business organizations and most of management level members communicate in English but still the lower levels are learning and face difficulty while understanding the language thereby using interpreters.

A most easy way to resolve this language barrier problem is through training them in different communication courses professionally and helping them in overcoming the problem.

Cultural barrier

With the change in the geographical region the culture also changes likethe cultural values, business ethics, business process, gestures, way of thinking, behavior, facial expressions and outlook. These are few of major factors that make the communication of information difficult. For example, people from United states, China, Japan, Russia all differ from many of these cultural barriers like people in United states don’t understand a Chinese expression and vice versa. To overcome this problem people should respect other people’s traditions and culture and learn about basic cultural values with one another which is important for healthy and productive business.

Stereotypes:

The assumptions made by people towards other people cultures like their way of responding, talking and behaving in satirical manner or downgrading the culture could result in negative or even hostile environment which affects very badly on the business and or political practices.

Being humble and dealing with cool can be a good way to overcome these kinds of problem and trying to understand people and their cultural traditions is also a good way of resolving these problems.

Prejudice:

The opinion assumed before experience is termed as prejudice and a barrier for cross cultural communication this barrier can be resolved based on the person dealing with the situation by experiences and not with pre-conceived opinions.

Cross cultural communication can be used for good management practices like a team formed of people from diverse cultural backgrounds and getting benefitted from everyone with improvement of the globalization and business processes the need for teams with diverse cultured people became a requirement for achieving good results all over the organization and for the team to be diversified an effective cross cultural communication is required.in the team.

The two theories of cross cultural communication are

Impact on cultural density on team:

cultural diversity has both negative and positive effects are in existence and positive effects are the diversity driven productivity although it is not easy to manage a culturally diverse team and the theory mainly explains the advantage and disadvantages faced from the culturally diverse teams. While the disadvantages include lack of trust, mis communication, dislike between the team mates, stereotypes and cooperation issues and some benefits may include the generation of ideas because the culturally divergent people have different ideas. The problem-solving skills are also high to culturally divergent people.

Cultural synergy theory:

This theory is based on different cultures and cross-cultural communication and it helps in understanding the process of achieving the synergy and steps involved in process consists of description of situation, creativity in culture, interpretation skills and simply defines the effort to combine the people from different cultures in an organization or team that has combined skills and knowledge and these differences improve the productivity and efficiency of that team. There are many organizations which have the culturally different and synergetic employees like Microsoft, Apple.inc, Shell, Cadbury. The organizations are also aware that to be a successful global corporation competence in cross-cultural communication and follow cultural synergy concept and efficiency of the global company highly depends on the cross-cultural competence.

Hofstede’s theory:

Dr. Geert Hofstede publishes cultural dimensions model at end of 1970’s and it has been a standard in the study of cultural differences and he studied the cultural dimensions on employees of IBM who worked in 50 different countries and the dimensions are

1. Power Distance Index (high versus low).

2. Individualism Versus Collectivism.

3. Masculinity Versus Femininity.

4. Uncertainty Avoidance Index (high versus low).

5. Pragmatic Versus Normative.

6. Indulgence Versus Restraint.

Hofstede scored the countries on a scale from 0 to 100 and the scores were unravelling, today I discuss about

power distance index

In this dimension, how the people respond to hierarchy and handle the power distribution in management. In the different countries there is different perspective of looking at the power and so does the understanding of power like some nations respect the qualifications, authority, status where as other countries respect the values of the person more than power. According to our author power distance is people with less power in organizations and system accept and unequal distribution of power. The above power definition is mostly seen in organizations where the power hegemony is recognized. The power distance measure on a scale represents power index is directly proportional to employee dependency on the management.

So, if the power index is low then so does the employee dependency similarly if the power index is large then employees expect to be guided by the management. In this category Singapore, China has top power index regarding few countries according to Hofstede, the hegemony is intrinsic in the Chinese culture dating back thousands of years also called Confucianism where elder or older and management are respected by subordinating people. Whereas western countries have less amount of power index because of their value of equality of their life with others. The characteristics of a low power index countries are flatter or less powered management with management and workers are considered equally with very less difference whereas the high-power index countries are more centralized organizations with complex hierarchies and power distribution among superiors and there is very large gap in the compensation, authority also respect. Countries with low power index tend to give equal importance and encourage subordinates to take initiation and participation and cooperation are main part of the organizations.

Business issues involved in cross-cultural communication

The globalization of businesses made the management of the business complicated as the different cultures represented different possibilities and ways to think and do the tasks so in this situation and the use of cross cultural communication to gain the maximum productivity of the business and organization is a solution and the it also has advantages

The implications of your insights for cross-cultural communication in international business organizations

The deduction from the cross-cultural communication or conversation is that there are many forms of exceptional communication form that exists and starting a conversation and assuming the opposite to receive it. The persons verbal exchange, word alternatives, emotions and expressions are derived from the culture of that person and the verbal and non-verbal skills show the knowledge of the skills

Many people fell into dilemma in traditional communication akin to misinterpretation what being said and what is being understood by the people. Considering the fact of individual or persons cultural values and beliefs that put the individual in the position where he is. These common issues are not only considering one language but, all other cultures all over the world and considering the world view. Many kinds of explanation exist to strengthen the effectiveness of conversation for many extraordinary cultures and traditions with a view to stop the misconception and reduce the probability of conflict in the work environment.

Having adequate skills in other cultures and working out on the cultures pay a way to the acceptance into different people with different cultures. Many organizations are increasing their skills to behavioural skills. To keep a successful business cooperation and wish to convey the strong way or method to operate successful internationally. This means the corporation is looking to interpret that it cares for limitations to obtain powerful cross-cultural communication. After being ready in cross-cultural conversation the probability of the organization being successful is greater than that of organization which is in not in a position to move cultural communication.

Cultural communication is basic need for the world trade and in everyday undertaking given that world has turnout be globalized and be remarkably settled in United stated where very diverse cultured, ethnic people exist and also people who can be trained how anyone can control and overcome the limitations of cross-cultural communication have a definite advantage over other people who are not competent enough for exchange of the diverse communications.

Ability to learning International management into the analysis

The businesses are different around the globe, with the change in the cultures the business also changes and rapid increase from the recentdecades globalization in business, education, and some other areas. The switch from domestic to multi-national made the managers to learning from the transition. For achieving the success business processes had to understand the cross-cultural communication and to be able to work productively.

To cope with the burgeoning international business the management doesn’t need only technical skills but to match the new demanding, diverse, complex, fast-moving, and dramatic global needs it also needed to have knowledge of speaking in many languages, and ability to cooperate with people from different cultures and they also should be capable of understanding and appreciating of different cultures. Thus, becoming the major element of success cross cultural communication paved way for the global market and international capital.

International management also has an opportunity to learn activities in the international institutes, organizations and governments globally, detect and analyze their problems faced in their business and learn business opportunities and approaches in the multi-national markets. Combining the cross-cultural communication and cultural integration should be greater part of international business study. The mandatory skills like important cross-cultural communication, ability like respecting others, humble way of understanding people and their cultures, being cool in all situation and be comfortable in sharing and improving their skills from other cultures if needed, clearly understand the people around you and hold the judgment until you have the required information and see the issue with another person view, the courage and strength to pursue and persistence to keep trying.

The utility of cross-cultural communication for effective management practices

The advantages of cross cultural communication in the business usage are

Cross culture communication encourages globalization and allows the team to be developed in international setups.

Enabling the building of society in a positive way

Cross culture communication also increase productivity and efficiency of the team as the good communication helps them to learn from their own mistakes and experiences.

Enabling the entrepreneurs to see the potential internationally and develop not only his organization but also individually by learning from each other’s in international groups.

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