We can work on Village Volvo’s service package

Describe Village Volvo’s service package in terms of the five components described in the overview.
How are the distinctive characteristics of service firms illustrated by Village Volvo?
How can Village Volvo differentiate itself from other Volvo dealers?

Sample Solution

In cities like Vancouver and Toronto, there has been a vast majority of Hospitality business that brings in more tourist from all around the world. Tourist and locals dine in casual or fine dining restaurants. People eat out to experience what the restaurant offer and enjoy the Hospitality of the people behind every establishment. Tipping plays a major role in the Hospitality Industry since this is part of a source of income for many people and it is also a consumer behavior that can be studied further to determine how people are tipping. Purpose Statement My purpose is to understand how tipping is so important as an added source of income for many people especially the ones who work in the Hospitality environment. As we see more people tipping, it became a social norm for many. I will look into cities like Vancouver and Toronto with a vast majority of tourism and restaurants and conduct a survey and interview people in the Hospitality sector to get their opinion and thoughts about the importance of tipping. Methodology I will use mixed methods and incorporate surveys and interview for this research to support what I will be presenting. Positionality I will be an insider during this research and I will start where I currently work right now and gather enough data to support my research. I believe in tipping right for the good service I get from an establishment that provides service. I think to be fair people should get tips and be fair when giving. Timeline I will try and schedule a 3-month timeline for my draft and that may be changed due to my work or personal activities outside of work, timelines will be changing as sometimes there will be an unex>

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