The chapter describes the role of culture in the successful implementation of strategy. Consider an employment experience of your own or of someone you have observed closely (e.g., a family member). Describe to the best if your ability the values, norms, and artifacts of the organization. What was the socialization process of embedding the culture? Do you consider this to be an example of an effective culture for contributing to the organizationâs competitive advantage? Why or why not?
Sample Answer
I worked as a software engineer at a large technology company. The company’s culture was very strong, and it was clear that the values of innovation, customer focus, and teamwork were embedded in the organization.
One of the ways that the company embedded its culture was through its onboarding process. When I first started working at the company, I was given a comprehensive orientation that included information about the company’s history, its values, and its mission. I also met with my manager and other team members to learn more about the company’s culture and how it was expected to behave.
Another way that the company embedded its culture was through its training programs. The company offered a variety of training programs on topics such as innovation, customer focus, and teamwork. These training programs helped to reinforce the company’s values and to ensure that all employees were on the same page.
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