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From the tools, part of the mandatory resources, please define a business situation and the type of team you should build to tackle the same. Be as specific as possible in term of what team skills you would require and how the process of forming, storming, norming and performing is executed.

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https://www.mindtools.com/a4j6oek/team-management-skills
https://www.mindtools.com/abyj5fi/forming-storming-norming-and-performing
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Sample Answer

Business situation: A small company is looking to expand into a new market. The company has a limited budget and needs to build a team quickly and efficiently.

Team type: The ideal team for this situation would be a cross-functional team with a mix of skills and experience. The team should include members with expertise in the new market, as well as members with experience in sales, marketing, and operations.

Skills:

  • Expertise in the new market
  • Sales and marketing experience
  • Operations experience
  • Team leadership and collaboration skills
  • Problem-solving and analytical skills

Full Answer Section

Forming, storming, norming, and performing:

  • Forming: The team leader would start by bringing the team together and introducing each other. The team would then need to develop a shared understanding of the team’s goals and objectives.
  • Storming: The team would then enter the storming phase, where members may disagree and challenge each other. This is a normal part of the team development process, and it is important for the team leader to facilitate constructive conflict.
  • Norming: Once the team has resolved its differences, they will enter the norming phase. During this phase, the team will develop group norms and standards of behavior. The team will also begin to work together more effectively.
  • Performing: The performing phase is the final stage of team development. During this phase, the team is fully functional and is able to achieve its goals.

Steps to building a team:

  1. Identify the skills and experience needed for the team.
  2. Recruit team members with the necessary skills and experience.
  3. Introduce the team members to each other and help them to develop a shared understanding of the team’s goals and objectives.
  4. Facilitate constructive conflict and help the team to resolve its differences.
  5. Help the team to develop group norms and standards of behavior.
  6. Provide the team with the resources and support it needs to be successful.

Example:

The company could recruit a team of three people:

  • A sales manager with experience in the new market
  • A marketing manager with experience in developing and executing marketing campaigns
  • An operations manager with experience in managing and scaling businesses

The team leader would then start by bringing the team together and introducing each other. The team would then need to develop a shared understanding of the team’s goals and objectives, such as increasing sales in the new market by 20% in the first year.

The team would then enter the storming phase, where members may disagree and challenge each other. For example, the sales manager may want to focus on developing relationships with key customers, while the marketing manager may want to focus on generating leads through digital marketing. The team leader would need to facilitate constructive conflict and help the team to resolve its differences.

Once the team has resolved its differences, they will enter the norming phase. During this phase, the team will develop group norms and standards of behavior. For example, the team may agree to meet weekly to discuss their progress and to brainstorm new ideas.

The performing phase is the final stage of team development. During this phase, the team is fully functional and is able to achieve its goals. The team will work together to develop and execute a sales and marketing plan for the new market. They will also work together to manage and scale the business as it grows.

By following these steps, the company can build a team that is well-equipped to tackle the challenge of expanding into a new market.

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