In the world of business, and rather esoterically, doublespeak can be easy to miss if you are not paying attention or lack knowledge on the topic discussed. Because of this, Lutz demonstrates that in 1978, an airline was able to refer to a plane crash as an involuntary conversion to self-protect against the magnitude of the tragedy. Here, the doublespeak of jargon functions as verbal shorthand used to conceal rather than reveal the truth; under similar circumstances, medical malpractice can become therapeutic misadventure (387) and glass occasional bureaucratese, and Lutz highlights the winding, incomprehensible dialect of Federal Chairman, Alan Greenspan (383) as an example to show how language is often bastardised to overwhelm an audience and make things obscure. In like manner, when words are used to convey a heightened sense of value, or when a convoluted sense of authority or importance is assigned to a person or thing or event, they are in action as inflated language. To put it differently, when a company announces the initiation of a career alternative enhancement program, what it really means is that workers will be laid off; the term for car mechanic is inflated to mean automotive internist, used cars identify as experienced and the U.S. military describes a premeditated ambush of American troops as engaging the enemy on all sides (383). This type of language extends into academia where doublespeak can also be used when trying to describe things that don’t necessarily have to be bad; that is, it is employed to simply enhance the truth. For this reason, libraries are referred to as learning resource centres.>