implies attending courses held by internal or external managers who usually combine impersonal lectures with interactive activities like role-playing or simulation, forums, tests, case studies presented with the help of video and computers. The latter category is a non-official one, and is mainly based on the employees’ ability to draw their own conclusions after observing other workers, participating in meetings, rotating jobs within the organization or temporary ass Scaffolding isting employees from another company, autodidactic teaching by reading texts or viewing video tapes, being a member of a research team and so on (www.accel-team.com). Measuring the outcome of such training and development initiatives is a very difficult thing to do because results are rather qualitative than quantitative. Still, managers may observe if the effectiveness and efficiency of their employees have increased by analyzing the number of customer complaints or the time in which a certain task has been performed. They can also notice a faster accommodation of new employees, more effective use of machinery, a higher job satisfaction reflected in performing more qualitative services to the client (and thus attracting new customers), fewer accidents etc. Managers can also draw some conclusions concerning the employees’ loyalty or the improvement of their qualification allowing them to contribute to tougher tasks or other positions within the organization (www.accel-team.com). Researches proving the link between employee development and company growth Undoubtedly, employee development has a significant impact on th Scaffolding e customers’ satisfaction and the employees’ ability and willingness to solve crisis encountered by the organization or to adapt to changes occurred in the business environment. Through training and development, a company’s personnel may gain the necessary expertise for approaching new markets or technologies, thus inducing cost savings in the end. Additionally, employees value trainings because these are seen as strategic investments that the organization accepts to make because of the huge trust it has in its personnel’s potential. Therefore, employees will embrace a positive and enthusiastic atti>