1) Evaluate the overall effectiveness of the “Fair and Square” repositioning strategy. How well or poorly do all of the elements work together or work at odds with one another to deliver a coherent whole? what elements are mising?

2) What do the first and second quarter results indicate about the “Fair and Square” strategy? Are the first two quarters of results enough to validate or invalidate the changes? How would you respond to them?

3) Are the results due to faulty strategy or to a faulty execution of a solid strategy? Would you expect similar or dissimilar results if the changes had been implemented more slowly or in a different timing sequence?

4) What assumptions about J.C. Penney’s 5 C’s (customers, competitors, collaborators, context, and company) must hold true for the repositioning to be effective? What does Johnson perceive in these factors that lead him to believe that “Fair and Square” pricing can be a successful approach for J.C. Penney? How confident are you that these assumptions are correct?

5) Is J.C. Penney a brand that can be “Target-ized” or “Apple-ized?” Why or why not? In what fundamental ways does J.C. Penney differ from these two brands? Does Johnson’s plan address these differences in ways that make the success of J.C. Penney’s new strategy more or less likely?

6) Is Johnson’s past retail experience helping or hurting him as he tries to achieve his goal of making J.C. Penney “America’s favorite store?”

7) Do you agree with the changes Johnson is making to the pricing scheme that are set to take effect August 1st? Are they enough to turn things around?

8) What should Johnson do now? Looking out one year, will J.C. Penney be a stronger or weaker brand if he stays on the current course?

In your response to these questions, be as thorough as possible. In case analysis, you always want to support your answers with a cited source.

Post your 5+ page (double-spaced) response

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read the following case and answer the questions below was first posted on February 2, 2021 at 3:35 pm.
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