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Product performance requirements are commonly written using the terms shall, will, or should. Describe the difference between these three terms and how each would be used when formulating a requirement:

· Write a formal requirement using each term and explain why you chose to use the term for your example.

· Discuss if there are any alternate terms that could be used in place of these three and explain why they may be more or less appropriate for a particular example.

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Sample Answer

Here is a brief explanation of the difference between the terms “shall,” “will,” and “should” when used in product performance requirements:

  • Shall: This is the strongest term and indicates that the requirement is mandatory. It is used for requirements that are essential for the product to function as intended. For example, “The product shall be able to withstand a temperature of 100 degrees Celsius.”
  • Will: This term is less strong than “shall” and indicates that the requirement is expected to be met. It is used for requirements that are important, but not essential. For example, “The product will be easy to use.”

Full Answer Section

  • Should: This term is the weakest term and indicates that the requirement is desirable, but not essential. It is used for requirements that are not critical to the product’s functionality. For example, “The product should be aesthetically pleasing.”

Here are some examples of formal requirements using each term:

  • Shall: The product shall be able to connect to a Wi-Fi network.
  • Will: The product will have a battery life of at least 8 hours.
  • Should: The product should be able to be customized by the user.

There are some alternate terms that could be used in place of “shall,” “will,” and “should.” These include:

  • Must: This term is synonymous with “shall” and is used to indicate a mandatory requirement.
  • May: This term is synonymous with “should” and is used to indicate a desirable requirement.
  • Can: This term indicates that the requirement is possible, but not guaranteed.

The choice of which term to use depends on the specific requirement and the context in which it is being used. For example, a mandatory requirement that is essential for the product to function as intended should be written using the term “shall.” A desirable requirement that is not critical to the product’s functionality could be written using the term “should.”

It is important to use the terms consistently throughout the product requirements document to avoid confusion.

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