Linn Products Manufacturing Company is a leading manufacturer of high quality audio equipment. The company has been in business for about 29 years and has an excellent reputation for manufacturing products that meet the highest standards of performance and reliability (Lusha, 2022). The company’s products are used by audiophiles around the world and are highly regarded by experts in the field. Linn Products is committed to providing customers with the best possible experience when using their products (Linn Products, 2022). To ensure that its products meet the highest standards, Linn Products employs a variety of performance measurement and management approaches.
These approaches help the company to monitor product quality and to identify areas where improvements can be made. The use of performance measurement and management systems is critical to the success of any manufacturing organization (Miller et al., 2015; Altin et al., 2018). These systems help organizations to identify areas of improvement, track progress, and make necessary changes in order to improve overall performance (Saroha et al., 2022; Maestrini et al., 2017). Linn Products’ commitment to quality assurance is evident in its use of performance measurement and management approaches. By constantly monitoring product quality and making necessary improvements, the company ensures that its products meet the highest standards of performance and reliability (Lin and Qian, 2018). This report will take a close look at the performance measurement and management system of Linn Products Manufacturing Company, evaluate its strengths and weaknesses, and offer some suggestions on how to improve it.
Company’s Competitive Structure
Linn Products Manufacturing Company’s competitive basis is its ability to produce quality products at a lower cost than its competitors. The company has a well-established reputation for manufacturing high-quality products, and its relatively low production costs give it a significant advantage over its competitors. There are many advantages of having a good reputation and fair pricing. A good reputation, fair pricing and quality products ensure competitive edge by providing customers with value they can trust (Sołoducho-Pelc and Sulich, 2020). This builds customer loyalty and keeps them coming back for more, which in turn drives repeat business and referrals (Nair, 2019; Hill, 2019). All of this leads to a competitive edge that can be hard to beat.
In addition to its low production costs, Linn Products Manufacturing Company has a number of other strengths that contribute to its competitive advantage. The company has an experienced and skilled workforce that is able to produce quality products efficiently. In today’s business world, the importance of having an experienced and skilled workforce cannot be understated. A company’s workforce is its most valuable asset, and investing in employees’ development is essential to maintaining a competitive edge (Niati et al., 2021; Tabiu et al., 2020). Experienced and skilled workers are more productive, efficient, and effective than their less-experienced counterparts. They are also better able to adapt to change and handle difficult situations. A company that invests in its workforce will reap the rewards in terms of improved performance and profitability (Smyrnova et al., 2021; Marsden & Ryan, 2019). In addition, a well-trained workforce is more attractive to potential customers and clients, which can help to grow the business. Therefore, it is clear that the benefits of investing in employee development far outweigh the costs.
Moreover, Linn Products Company has strong relationships with suppliers, which allows it to obtain raw materials at favorable prices. It is important for companies to have good relationships with suppliers for a number of reasons. First, it can help to ensure that the company receives quality products and services (Ryu and Sueyoshi, 2021; Butt, 2019). Second, it can help to keep costs down by allowing the company to negotiate better prices. Third, it can lead to improved communication and coordination between the two parties, which can help to avoid problems and delays (Hoque, 2021; Latunreng W. and Nasirin, 2019). Lastly, good supplier relationships can build goodwill and create loyalty, which can benefit the company in the long run.
Additionally, Linn Products Manufacturing Company’s extensive distribution network ensures that its products are available in markets around the world. The company has a strong online presence and is able to reach a global market. A company’s extensive distribution network can have a significant impact on its competitive advantage. By having a large number of outlets for its products, the company can reach a larger customer base and gain market share (Kellner, 2020; Sadeghi-Khomami et al., 2019). Additionally, the company can use its distribution network to cross-sell and upsell other products in its portfolio, which can further increase revenues (Chipuli and Mota, 2021; Das et al., 2019).
Nevertheless, Linn Products Manufacturing Company has a very efficient production process which allows the company to keep costs down. Efficient production processes are a key element of any successful business. By streamlining and automating production, businesses can reduce costs and improve quality control (Dahmani et al., 2021). This in turn leads to increased profits and a competitive edge over other businesses in the same industry. In order to maintain a competitive advantage, it is essential for businesses to continuously review and update their production processes (Othman et al., 2019; Shan et al., 2018). Doing so ensures that they remain efficient and continue to produce high-quality products or services at a lower cost than their competitors.
Another major strength of Linn Products Manufacturing Company is its customer service. The company offers a money back guarantee on all products for a specified period. Furthermore, the company has a team of highly knowledgeable and experienced customer service representatives who are always willing to help customers with any questions or concerns they may have. In today’s business world, good customer service is more important than ever. With the rise of social media and online review sites, one bad customer service experience can quickly turn into a PR nightmare (Følstad et al., 2018). That’s why it’s so important for businesses to make sure their employees are properly trained in how to handle customer service issues (Gu et al., 2020). By providing great customer service, businesses can ensure that their customers will keep coming back – and they may even attract new customers through word-of-mouth marketing.
Another strength of Linn Products Manufacturing Company is its extensive warranty coverage. The company offers a five-year parts and labour warranty on all products. Additionally, the company will repair or replace any defective parts free of charge (Linn Products, 2022). This extensive coverage helps to instil confidence in customers that they are purchasing a quality product that will last for many years to come. There are several areas where Linn Products Manufacturing Company could improve its competitive position. One area is in terms of marketing and advertising. As much as the company has a very strong online presence, it could benefit from investing more in online marketing and advertising. Additionally, the company could benefit from expanding its product line to include more high-end audio equipment. Overall, Linn Products Manufacturing Company has a strong competitive position. The company has a long history of providing quality products and has an efficient production process. Additionally, the company offers excellent customer service and has a comprehensive warranty program (Linn Products, 2022). However, the company could benefit from increased investment in online marketing and advertising, as well as expanding its product line.
Technical and Social Dimensions of Performance Measurement and Management
In order to ensure that its products meet the highest standards, Linn uses a variety of performance measurement and management approaches. These include regular product testing, feedback from customers, and continual monitoring of manufacturing processes (Lusha, 2022). Regular product testing is essential in order to identify any potential problems with new products before they are released to the market (Kristjansdottir et al., 2018). Linn employs a team of experienced engineers who carry out detailed tests on all new products. This helps to ensure that only products of the highest quality are released for sale. The importance of releasing high quality products to the market cannot be understated. In today’s competitive marketplace, companies are constantly striving to release products that are not only innovative and well-designed, but also meet the highest standards of quality (Foster and Gardner, 2022; Caldarelli, 2022). According to Kalogiannidis (2021), consumers have become increasingly savvy and discerning, and will quickly reject products that do not meet their expectations.
Customer feedback is another important source of information for Linn. The company actively encourages customers to provide feedback on their experience with Linn products (Lusha, 2022). This feedback is then used to improve future products and services. Customer feedback is one of the most important tools a business can use to improve its products and services (Park et al., 2019; Schuckert et al., 2019). It allows businesses to identify areas where they need to make changes or improvements, and provides valuable insights into what customers want and need. Additionally, customer feedback can help businesses build better relationships with their customers by showing that they are interested in and care about their opinions (Kpiebaareh, 2022; Fuoli et al., 2021). Continual monitoring of manufacturing processes is also crucial in ensuring that Linn products meet the highest standards. The company has a team of quality control experts who check every stage of the manufacturing process, from raw materials through to final assembly. According to Lu et al. (2020), this ensures that only products that meet the company’s high standards are shipped to customers.
Overall, the technical controls in place at Linn Products Manufacturing Company help to ensure that the company’s products meet or exceed customer expectations. These controls can further be described to include quality control measures, such as testing procedures and statistical analysis, which are used to identify potential problems with products before they reach customers (Lusha, 2022). In addition, the company uses state-of-the-art manufacturing technology and processes to produce high-quality products. The social controls help to create an environment in which employees are motivated to do their best work. For example, the company emphasizes teamwork and communication among employees, so that everyone is aware of the company’s goals and how their work contributes to those goals (Manufacturing Today, 2022).
Controls and Routines
Linn Products Manufacturing Company has a variety of controls and routines in place to manage business performance. The organization has a clear set of goals and objectives, and it uses a variety of tools and techniques to measure and track progress towards these goals (Manufacturing Today, 2022). Key routines such as financial reporting, budgeting, and forecasting are used to inform decision-making and ensure that resources are used effectively. Linn Products Manufacturing Company also has a number of mechanisms in place to monitor and evaluate employee performance, including regular performance reviews and feedback sessions (Lusha, 2022).
Controls and routines are integral to the operation of any organization, but they must be managed effectively in order to be truly effective (Taylor et al., 2019; Quinn and Hiebl, 2018). In Linn Products Manufacturing Company, controls and routines are integrated into a cohesive performance management framework that helps the organization to consistently meet its targets (Lusha, 2022). This framework includes clear goals and objectives, regular monitoring and evaluation of progress, and effective communication between employees and managers. By following this framework, Linn Products Manufacturing Company is able to ensure that its controls and routines are working together harmoniously to achieve the best possible results (Linn Products, 2022).
In recent years, Linn has been working to improve its performance measurement and management system. The company has developed a system that integrates the key routines of performance measurement and management. This system is designed to help Linn improve its performance in areas such as product quality, customer satisfaction, and financial results (Crunchbase, 2022). Linn’s performance measurement and management system includes several features that are designed to improve the company’s performance. First, the system includes a set of metrics that are used to track progress in key areas of the business. Second, the system includes a process for setting goals and objectives for each area of the business (Manufacturing Today, 2022). Third, the system includes a process for tracking progress towards these goals and objectives. Fourth, the system includes a process for communicating results to employees and managers.
The organisation’s performance measurement and management system has already had a major impact on Linn’s business. The company has seen improvements in product quality and customer satisfaction (Crunchbase, 2022). In addition, Linn’s financial results have been strong in recent quarters. Overall, the system is helping Linn to better understand its business and to make improvements in key areas of the operation (Lusha, 2022). There are a few recommendations this report makes to Linn in order to help them improve their performance measurement and management system.
First, this repport recommends that Linn continue to refine the metrics that are used to track progress in key areas of the business. The company should ensure that these metrics are better aligned with its strategic objectives. In addition, Linn should continue to review and update these metrics on a regular basis.
Second, this repport recommends that Linn further refine a process for setting goals and objectives for each area of the business. This process should be based on the results of the performance measurement system and should involve employees and managers in the goal-setting process.
Third, this repport recommends that Linn shuold further refine the process for tracking progress towards goals and objectives. This process should include regular reports on progress. In addition, Linn should involve employees and managers in the tracking process.
Fourth, this repport recommends that Linn should further refine the process for communicating results to employees and managers. This process should include regular updates on progress. In addition, Linn should ensure that employees and managers understand the meaning of the results.
Additionally, it would be helpful if the company had more transparency around its performance data. This would allow employees to see how their individual efforts are contributing to the overall success of the company.
Nevertheless, the company should also consider focusing more on other measurements in the same breadth it focuses on financial measures to evaluate its performance. This would give a better-rounded picture of how the business is doing.
Linn Products Manufacturing Company is a UK-based company that specialises in the production of high-quality audio equipment. The company has been in business for about 49 years and has established itself as a leading player in the global audio market. Linn Products Manufacturing Company operates in a highly competitive industry, with numerous rival firms all vying for market share. In order to maintain its position as a market leader, Linn Products Manufacturing Company must continually innovate and offer products that appeal to consumers. Nevertheless, the performance measurement and management system of Linn Products Manufacturing Company is very effective. The company has a clear understanding of what needs to be done in order to improve its performance. It also has a good system in place to track progress and ensure that goals are being met. There are some areas where the system could be improved, however. Overall, Linn Products Manufacturing Company has an effective performance measurement and management system in place. With some minor tweaks, it could be even more successful in helping the company reach its goals.
Kpiebaareh M.Y., Wu, W.P., Agyemang, B., Haruna, C.R. and Lawrence, T., 2022. A Generic Graph-Based Method for Flexible Aspect-Opinion Analysis of Complex Product Customer Feedback. Information, 13(3), p.118.
Altin M., Koseoglu, M.A., Yu, X. and Riasi, A., 2018. Performance measurement and management research in the hospitality and tourism industry. International Journal of Contemporary Hospitality Management.
Butt A.S., 2019. Absence of personal relationship in a buyer-supplier relationship: case of buyers and suppliers of logistics services provider in Australia. Heliyon, 5(6), p.e01799.
Caldarelli G., 2022. Formalizing Oracle Trust Models for blockchain-based business applications. An example from the supply chain sector. arXiv preprint arXiv:2202.13930.
Chípuli G.P. and Mota, I.F., 2021. Analysis, design and reconstruction of a VRP model in a collapsed distribution network using simulation and optimization. Case Studies on Transport Policy, 9(4), pp.1440-1458.
Crunchbase (2022) Linn Products – Crunchbase Company Profile & Funding, Crunchbase. Available at: https://www.crunchbase.com/organization/linn-products (Accessed: November 5, 2022).
Dahmani N., Benhida, K., Belhadi, A., Kamble, S., Elfezazi, S. and Jauhar, S.K., 2021. Smart circular product design strategies towards eco-effective production systems: A lean eco-design industry 4.0 framework. Journal of Cleaner Production, 320, p.128847.
Das, S., Das, D. and Patra, A., 2019. Operation of distribution network with optimal placement and sizing of dispatchable DGs and shunt capacitors. Renewable and Sustainable Energy Reviews, 113, p.109219.
Følstad A., Nordheim, C.B. and Bjørkli, C.A., 2018, October. What makes users trust a chatbot for customer service? An exploratory interview study. In International conference on internet science (pp. 194-208). Springer, Cham.
Foster S.T. and Gardner, J.W., 2022. Managing quality: Integrating the supply chain. John Wiley & Sons.
Fuoli M., Clarke, I., Wiegand, V., Ziezold, H. and Mahlberg, M., 2021. Responding effectively to customer feedback on Twitter: a mixed methods study of webcare styles. Applied Linguistics, 42(3), pp.569-595.
Gu J., Wen, J., Wang, Z., Zhao, P., Luo, C., Kang, Y., Zhou, Y., Yang, L., Sun, J., Xu, Z. and Qiao, B., 2020, November. Efficient customer incident triage via linking with system incidents. In Proceedings of the 28th ACM Joint Meeting on European Software Engineering Conference and Symposium on the Foundations of Software Engineering (pp. 1296-1307).
HillC.A., 2019. Marshalling reputation to minimize problematic business conduct. BUL Rev., 99, p.1193.
Hoque I., 2021. How systematic quality control affects suppliers socioeconomic sustainability and the stability of the buyersupplier relationship: a case of the garment industry in Bangladesh. In Upgrading the Global Garment Industry (pp. 306-338). Edward Elgar Publishing.
Kalogiannidis S.I., 2021. The effects of total quality management practices and marketing on performance of SMEs. A case of selected manufacturing industries, Greece. Business Management and Strategy, 12(1), pp.48-62.
Kellner F. 2020. Exploring the impact of urbanization on consumer goods distribution networks. Journal of Asian Business and Economic Studies.
Kristjansdottir K., Shafiee, S., Hvam, L., Forza, C. and Mortensen, N.H., 2018. The main challenges for manufacturing companies in implementing and utilizing configurators. Computers in Industry, 100, pp.196-211.
Latunreng W. and Nasirin, C., 2019. Competitive advantage: Exploring the role of partnership with suppliers, customer relationship and information sharing as antecedents. Journal of Supply Chain Management, 8, pp.404-411.
Li L., & Qian, G. (2018). Strategic alliances in technology industries: a different rationale. Journal of Business Strategy.
Linn Products (2022) Linn: The Best Music Systems, Network Players & Turntables, Linn International. Available at: https://www.linn.co.uk/ (Accessed: November 5, 2022).
Lu Y., Xu, X. and Wang, L., 2020. Smart manufacturing process and system automation–a critical review of the standards and envisioned scenarios. Journal of Manufacturing Systems, 56, pp.312-325.
Lusha (2022) Business; Linn Products, Inc, Lusha. Available at: https://www.lusha.com/business/f904d523070d438f/ (Accessed: November 5, 2022).
Maestrini V., Luzzini, D., Maccarrone, P. and Caniato, F., 2017. Supply chain performance measurement systems: A systematic review and research agenda. International Journal of Production Economics, 183, pp.299-315.
Manufacturing Today (2022) Linn Products, Manufacturing Today. Available at: https://manufacturing-today.com/profiles/linn-products/ (Accessed: November 5, 2022).
Marsden D. and Ryan, P., 2019. Initial training, labour market structure and public policy: intermediate skills in British and German industry. In International comparisons of vocational education and training for intermediate skills (pp. 251-285). Routledge.
Miller D., Wright, M., Breton-Miller, I.L. and Scholes, L., 2015. Resources and innovation in family businesses: The Janus-face of socioemotional preferences. California Management Review, 58(1), pp.20-40.
Nair G. K. (2019). Dynamics of pricing and non-pricing strategies, revenue management performance and competitive advantage in hotel industry. International journal of hospitality management, 82, 287-297.
Niati D. R., Siregar, Z. M. E., & Prayoga, Y. 2021. The effect of training on work performance and career development: the role of motivation as intervening variable. Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences, 4(2), 2385-2393.
Othman B.J., Al-Kake, F., Diah, M.L.M., Othman, B. and Hasan, N.M., 2019. This study examines the antecedents and the effects of knowledge management and information technology in the manufacturing industry. International Journal of Psychosocial Rehabilitation, 23(02).
Park E., Jang, Y., Kim, J., Jeong, N.J., Bae, K. and Del Pobil, A.P., 2019. Determinants of customer satisfaction with airline services: An analysis of customer feedback big data. Journal of Retailing and Consumer Services, 51, pp.186-190.
Quinn, M. and Hiebl, M.R., 2018. Management accounting routines: a framework on their foundations. Qualitative Research in Accounting & Management.
Ryu Y. and Sueyoshi, T., 2021. Examining the relationship between the economic performance of technology-based small suppliers and socially sustainable procurement. Sustainability, 13(13), p.7220.
Sadeghi Khomami M., Tourandaz Kenari, M. and Sepasian, M.S., 2019. A warning indicator for distribution network to extreme weather events. International Transactions on Electrical Energy Systems, 29(8), p.e12027.
Saroha M., Garg, D. and Luthra, S., 2022. Analyzing the circular supply chain management performance measurement framework: the modified balanced scorecard technique. International Journal of System Assurance Engineering and Management, 13(2), pp.951-960.
Schuckert M., Liang, S., Law, R. and Sun, W., 2019. How do domestic and international high-end hotel brands receive and manage customer feedback?. International Journal of Hospitality Management, 77, pp.528-537.
Shan H.Y., Li, L.N., Yuan, Y. and Wang, C., 2018, December. Simulation and optimization of production line in Em-plant based assembly workshop. In 2018 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM) (pp. 1381-1385). IEEE.
Smyrnova I., Akimov, O., Krasivskyу, O., Shykerynets, V., Kurovska, I., Hrusheva, A. and Babych, A., 2021. Analysis of the application of information and innovation experience in the training of public administration specialists. International Journal of Computer Science & Network Security, 21(3), pp.120-126.
Sołoducho-Pelc L., & Sulich, A. 2020. Between sustainable and temporary competitive advantages in the unstable business environment. Sustainability, 12(21), 8832.
Tabiu A., Pangil, F., & Othman, S. Z. 2020. Does training, job autonomy and career planning predict employees’ adaptive performance?. Global Business Review, 21(3), 713-724.
Taylor D., King, R. and Smith, D., 2019. Management controls, heterarchy and innovation: a case study of a start-up company. Accounting, Auditing & Accountability Journal.
Is this question part of your Assignment?
We can help
Our aim is to help you get A+ grades on your Coursework.
We handle assignments in a multiplicity of subject areas including Admission Essays, General Essays, Case Studies, Coursework, Dissertations, Editing, Research Papers, and Research proposalsHeader Button Label: Get Started NowGet Started Header Button Label: View writing samplesView writing samples