We can work on Operations Management Project Part C: Six Sigma Project Charter

Six Sigma projects are powerful tools for achieving breakthrough improvements. Improvement projects utilize
the DMAIC methodology, while design or re-design projects use the DMADV methodology. Such projects can
be undertaken for large or small initiatives. But because they require a fair bit of work in planning and engaging
the team, they are usually applied in situations where a significant change effort is likely to lead to an outcome
well in excess of the work put into the project.
In the first two parts of your Operations Management Course Project, you have: (A) mapped and analyzedthe
value stream, and (B) organized a Kaizen or Work-Out to address improvement opportunities which do not
require rigorous data analysis. Now, you are ready to move forward with one or more projects that leverage the
power of Six Sigma’s tools and rigorous data-driven analysis. A project charter is needed for each proposed
Six Sigma project. Project charters enable management to understand, evaluate, and approve projects for
launch.
Instructions
Use your work in Part A and Part B of your Course Project, as well as what you have learned so far in this
course, to identify a potential Six Sigma project that can benefit the value stream and your organization.
1) List and describe potential Six Sigma project(s) that you would propose to senior management,
recommend one project, and justifyyour selection.
2) Develop a detailed Project Charter for your recommended project. The project charter must include the
following:
a. Problem statement
b. Goal statement or objectives
c. Project scope
d. Critical-to-quality requirements, or CTQs, of the processes within the scope of thisproject
e. Key metric Y (or key metrics Y)
f. Expected operational and financial benefits of the project
g. Milestone dates for each phase of DMAIC (or DMADV)
h. Project team (titles of project team leader and members)
i. Champion (title of executive or senior manager)

Sample Solution

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Association Name: Froth for Care UK (a division of Recticel Restricted [owned by Recticel SA]) Kind of Association: The organization is an individual from the Recticel Gathering, which coordinates its overall exercises into four business lines. Froth for Care UK falls under the Adaptable Froth business line, which produces polyurethane froth and related items for homegrown, modern and clinical applications. Size of Association: Recticel SA has a sum of 98 creation units in 28 nations across EMEA, Asia-Pacific and North America with around 6,000 representatives. The association accomplished a yearly turnover of €1.46 billion. Froth for Care UK has 15 staff individuals across deals, item improvement and item gathering, with a yearly turnover of £2 million out of 2017. This adds to Recticel Restricted’s yearly turnover of £134 million. Items and Administrations: Froth for Care UK spends significant time in the plan and creation of expert clinical sleeping pads, pads and adornments, basically utilizing polyurethane froth. FFCUK’s item portfolio comprises of six neighborhood brands to suit a scope of medical care conditions, as well as an ‘own image’ administration – a chance for clients to demand a custom detail. Client Base: FFCUK principally benefits Business to Business clients (B2B), offering to both unique hardware producers (Oem’s) and merchants who have some expertise in medical care gear. These items are then sold on to a scope of intense and local area care conditions, like clinics, nursing homes and psychological wellness establishments. A few wholesalers likewise work and oversee NHS People group Hardware stores under permit. Contenders: Froth for Care contenders are OEM’s and merchants that up front investment clinical sleeping pads, pads and adornments, alongside the producers that supply them as well as supply straightforwardly to the end client. The really proficient contenders incorporate Invacare, Stryker and Renray. This is an incredibly cutthroat market, with multi-million pound tenders routinely being delivered by the NHS, alongside a later influx of global, minimal expense contenders. Culture and Values: Recticel’s guiding principle unequivocally impact the corporate character of the organization, and are reflected in the more modest specialty units like Froth for Care UK. The five fundamental beliefs are: we make progress toward results, we enhance to make esteem, we act with deference and respectability, we collaborate to win, and we take possession and feel responsible (Recticel, 2017). All in an effective, practical and adjusted way, Recticel plan to add esteem and accomplish consistent, productive development for its clients and investors (R>

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