Explore how in low-effort decision-making processes unconscious factors can influence consumer behavior. Consumers decide without being consciously aware of how or why they are doing it. What factors can marketers use to influence unconscious consumer decisions in situations like this? Give examples from your own personal consumer experience to illustrate how we may be influenced to make purchases.
Sample Answer
Unconscious Factors in Low-Effort Decision-Making
In low-effort decision-making processes, unconscious factors can have a significant influence on consumer behavior. This is because consumers are not actively thinking about their decisions, and they are therefore more likely to be influenced by their subconscious biases and emotions.
Some of the unconscious factors that can influence consumer behavior in low-effort decision-making situations include:
- Priming: Priming is the process of activating certain associations in a consumer’s mind. Marketers can use priming to influence consumer behavior by exposing them to certain stimuli before they make a purchase decision. For example, a marketer might place a display of candy bars near the checkout line in a grocery store. This would prime consumers to think about candy, and they would be more likely to purchase a candy bar on impulse.
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