Organizations use computers and information systems to reduce costs and gain a competitive advantage in the marketplace. While workers have telecommuted for many years, this practice exploded during the COVID19 pandemic as academic institutions and organizations went 100% online. This drastic shift forced learners from kindergarten to graduate school to shift to an entirely different pedagogy. This was also the same for the workforce as many workers shifted from their cubicles/offices to their living rooms and dens.
Research a particular industry (academic or corporate) and explain how they converted to telecommuting from an IT perspective.
What are some of the issues they encountered in regard to remote access, security, database access, and other daily IT functions that traditionally took place in an office setting?
Sample Answer
The COVID-19 pandemic forced many organizations to rapidly transition to remote work. This was a significant challenge for IT departments, which had to quickly deploy new technologies and processes to support remote workers.
In the academic sector, many universities and colleges were forced to move their classes online overnight. This required them to deploy new video conferencing software, provide remote access to student records, and set up new security measures to protect student data.
One of the biggest challenges for academic institutions was remote access. Many universities and colleges had not previously allowed students to access their systems remotely, so they had to quickly deploy new solutions. This was a challenge because many of these systems were not designed for remote access, and they often required complex configurations.
Another challenge was security. Universities and colleges had to take steps to protect student data from unauthorized access. This included implementing new security measures, such as two-factor authentication, and educating students about cybersecurity best practices.
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