Theory and practice of communication and deescaltion skill using Gibs

Order Description
The task is to ”discuss the theory and practice of two skills and reflect on how you used this skills in clinical placement using a reflective model”

This has been attempted by the student but with lot of errors.
please rework and reference.
stick to the case study and chosen skills (communication and deescalation) but clearly and logically create the scenario she was trying to narrate in the attached. Please don’t just reword or follow her line of reasoning as some of them are flawed. Also elaborate and used theories used in her work to support some of your ideas. Also remember the crucial reflective element -Gibbs reflective model.
This is not just to edit or proofread, it needs to be owned by the writer.