Please answer the 5 questions below according TO CASE 8 (GM Ignition Switch) in this book (Corporate Social Irresponsibility by Paula Alexander). Please answer the 5 questions only from this book.
1- What action management actually took.
2-Cost/benefit analysis of management’s actual course of action, as to each stakeholder
3-Aftermath of incident
4-Lessons other corporations can learn from this case.
5-Recommend a specific course of action to CEO and justify your recommendations.

Note:
Please I need the 2 resources from an available sources in the internet. Also, I need the resources in the text to be put in quotations .