1. Identify the issue(s) and interest(s) from Judy and Mark’s perspective. Relate your thoughts to attached articles
2. Do you think that mediation could be of value in this scenario? Why or why not? Do you think mediation would be an effective action to take to help manage the conflict in this scenario? Why or
why not? Relate your thoughts to attached articles
3. What exactly is the role of mediation in the public sector and in this particular scenario? Relate your thoughts to attached articles
4. Assuming that Judy or Mark requested mediation to resolve their issue(s) what might some of the mediation settlement options (what they agree to in order to manage/resolve the conflict) look like? Be specific. Critically assess these various mediation settlement options.
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