1. Search 05 jobs (online or by talking to peoplein companies) that require knowledge workers. Describe these jobs and explain how and why knowledge workersare needed to fill these jobs.                                                                   [125 marks]

Instruction for the solution

1. You will search for 05jobs.
2. Make a table as following for the answer.

Q1: Marks distribution

2. In Module No 2 we introduced three key processes—procurement, fulfillment, and production. There are a numberof other processes in an organization, such as those

related to product development, and managing people.Identify 02 additional process that is typical in organizations.You may consider an organization you have workedin or the educational institution you are attending.                                                           [50 marks]

Instruction for the solution

For theprocess provide the following:

(a) Name and a brief description of the process.

(b) The purpose or desired outcome.

(c) Steps in the process and the person and functionalarea responsible for

completingeach step.                                                                                             

(d) Data, document, and information flows associatedwith the process.     

(e) The types of inefficiencies (delays, etc.) associatedwith the manual execution

of this process

(f) The role of enterprise systems in supporting thisprocess.

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