As a reminder, your Individual Assignment is based on the Toyota case study. To prepare for this Assignment, read the Toyota case study found in this week’s Learning Resources and begin to think about the following:
- What went wrong?
- What was the impact on the organization?
- How should the problem be solved?
- How could the problem have been prevented?
Furthermore, begin to reflect your understanding of quality management that you have gained in this module and prepare to include this reflection within your report.
Cole, R.E. (2011) ‘What really happened to Toyota?’, MIT Sloan Management Review,52 (4), pp.28-36
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