IMPORTANCE PERFORMANCE SURVEY RESPONSE SHEET

This survey has two parts.  In the first part (Part A) rate how important the listed aspects of the restaurant services are.  In the second part (PartB) rate how satisfied you are with each of the features.   (Please circle your best response)

What is your gender? (please circle one)               Female                                                 Male

Part A
How important are the following aspects to your choice of a restaurant?  Circle the number under the response that best represents your feelings.

A    The location of the restuarant        1    2    3    4       5
B    The image of the restaurant         1    2    3    4       5
C    Whether the restaurant has a famous chef        1    2    3    4       5
D    The cleanliness of the restaurant        1    2    3    4       5
E    The presentation of the food        1    2    3    4       5
F    The taste of the food        1    2    3    4       5
G    The friendliess of the employees        1    2    3    4       5

Part B
Based on your actual experiences at the Bazaar restaurant, rate how satisfied were you with the following aspects of the restaurant’s services and facilities. Circle the number for the response that best represents your assessment.

A    The location of the restuarant        1    2    3    4       5
B    The image of the restaurant         1    2    3    4       5
C    Whether the restaurant has a famous chef        1    2    3    4       5
D    The cleanliness of the restaurant        1    2    3    4       5
E    The presentation of the food        1    2    3    4       5
F    The taste of the food        1    2    3    4       5
G    The friendliess of the employees        1    2    3    4       5

Thank you for your participation!