1. Choose any dissatisfied employee from The High Sky Company and conduct an interview with him/her. You are required to ask the chosen employee FIVE QUESTIONS related to his/her job dissatisfaction.
2. Imagine that you are in the employee’s shoes and give reasonable related answers to the questions you have asked. Your answers should be designed to give some suggestions and solutions to solve the miscommunication problem.
3. Explain to Mr Dowson how does bad internal communication can be reflected negatively on external communication.
4. Explain to Mr Dowson the bad consequences and challenges that might face his multi-cultural company if he keeps following his poor way of communication with his employees.
5. Explain to Mr Dowson how PAIBOC can be applied even in face to face communication only in business writing.

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