The aim of this coursework is to produce a 2500 report based on your assessment and recommendation of appropriate HR
role and structure of HR service delivery for the company below .
Vodafone has, within 25 years, become the world’s leading mobile telecommunication company. From a conglomerate of
acquisitions, it has moved towards the formation of a singular identity – that of “One Vodafone”. It realizes that their business
is highly people dependent and has invested huge time and resources in its people. There are 9 subsidiaries operating in
the European region – including a UK division employing
50,000 people.
Your task is 1.)
2) 3) 4)
5)
as follows:
Examine the organisation’s European structure and the HR challenges it faces.
Critically discuss factors which may shape the HR delivery structure. Critically assess the impact of implementation on the
organization Importance of establishing service standards and managing and monitoring HR services.
Outline recommendations for the HR role and the structure of HR service delivery, providing a rationale for your suggestions.

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