You have now opened the 3 salons and they have been operating for 3 months. Monica, Rachel and Phoebe are managing the salons and there is a total of 10 permanent staff members.
You have had a few issues with Phoebe’s salon
Two full time beauticians – Mary and Kate
Casual beautician – Ursula – She is Phoebe’s identical twin sister
2.1 Mary – Full time beautician
Mary has upset a customer by using the wrong product and the customer had a rash all over her. You had advised Mary that she should not use this product but she is a rep for it and thinks it is
great. You agree with Monica and Rachel that you want to terminate Mary’s employment.
Can you terminate her employment without any consequences? 2.2 Kate – Full time beautician
Kate keeps turning up to work dressed in black (Goth clothing), with an increasing number of tattoos and piercings. You do not feel this is appropriate and want her to stop wearing Goth clothing
and remove some of the earrings on her face.
Can you tell Kate what to wear to work?