develop a metric

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From your experience, by conducting research online, or by talking to a friend, explain how your organization would plan, implement, and develop a metric for your strategies throughout the entire supply chain. Be sure to provide a specific example of how the metric worked and if you would have observed any other numbers if you were the top executive of the organization.
This information is located in Chapter 5 beginning on page 145
Write 4-5 paragraphs in length. Be sure to provide references/citations
The book is Supply Chain Management located at this site