Course Title is Business Systems Analysis/Design, not Information Systems
Discussion Week 5
Read Case Study 1, “Helping the Homeless: A Customer-Centric Approach With CRM Software,” in Chapter 5 of the textbook on page 159. After completing the reading, reflect on the following question and post your answers in the discussion:
What is an example of how integrating with the use of enterprise resource planning (ERP) can help an organization, from research or your own personal experience?
Please compose a 2-3 paragraph response to the questions above.
Follow the rubric requirements (attached).
Sources must be cited with APA format.
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