Module 2 – SLP

For this exercise, please return to the software package that you used in your SLP assignment for Module 1.

SLP Assignment Expectations
Then please prepare a paper addressing these topics.

Have you ever called their technical support to get help due to lack of ease of use? Why or why not?
What more you would like to have in the software from an ease of use point of view?
Would you be willing to pay more for the software for such features? Why or why not?
Any conclusions you might have drawn about ease of use as a business criterion, and why you make this assessment.
SLP Grading and Expectations
Your paper will be evaluated on the following criteria:

Complete the SLP assignment. Length of 2-3 pages (since a page is about 300 words, this is approximately 600-900 words)
Conducted evaluation and analysis as required
Precision: the questions asked are answered.
Clarity: Your answers are clear and show your good understanding of the topic.
Breadth and Depth: The scope covered in your paper is directly related to the questions of the assignment and the learning objectives of the module.
Critical thinking: Incorporate YOUR reactions, examples, and applications of the material to business that illustrate your reflective judgment and good understanding of the concepts.
Your paper is well written and the references are properly cited and listed

Module 2 – Background
Business and organizational aspects of HCI
Required Reading

National Science Foundation. (2014). Demonstrating a driverless future. Retrieved from

TED Ideas Worth Spreading. (2012, June). Shyam Sankar: The rise of human-computer cooperation. [Video file]. Retrieved from

IBM Research. (2014). Cognitive computing. Retrieved from

IBM Research. (2014). Partner with IBM research. Retrieved from

IBM Research. (2011). An agile approach to user experience and design. Design @ IBM. Retrieved from

Synergy. (2011). Human-computer interaction. People in Complex Systems. Retrieved from

Interaction Design Foundation. (2014). Design for the disabled.


Te’eni, D., Carey, J. M., & Zhang, P. (2007). Human-Computer Interaction: Developing Effective Organizational Information Systems. Chapter 1. [PPT file]. John Wiley and Sons, Inc. Retrieved from
Optional Reading

Carroll, J. M. (2011). Human computer interaction (HCI). Retrieved from

Sunda S., Tamul D., & Wu M. (2011). International Journal of Human-computer Studies. Elsevier. [Video file]. Retrieved from

Capturing “cool”: Measures for assessing coolness of technological products. Retrieved from

Human-computer Interaction Institute (2014). Research Projects. Carnegie Mellon. Retrieved from
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